Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our investment education services.

Last Updated: January 15, 2025

1 Information We Collect

At Brivanto Zelmosis, we collect information that helps us provide better investment education services to Canadian investors. The types of information we gather include personal details you provide directly and technical data collected automatically during your interaction with our platform.

We only collect information that is necessary to deliver our educational services and comply with Canadian financial regulations.

Personal Information

  • Name, email address, and phone number when you register for courses
  • Billing address and payment information for course purchases
  • Investment experience level and financial goals for course personalization
  • Communication preferences and course feedback

Technical Information

  • IP address, browser type, and device information
  • Course progress, quiz results, and learning analytics
  • Website usage patterns and feature interactions
  • Cookies and similar tracking technologies

2 How We Use Your Information

Your information helps us create a personalized learning experience that matches your investment knowledge level and goals. We use this data responsibly to improve our educational content and ensure you receive relevant, valuable information about investing fundamentals.

Purpose Data Used Legal Basis
Course delivery and progress tracking Account info, learning progress Contract performance
Customer support and communication Contact details, support history Legitimate interest
Payment processing Billing information Contract performance
Content improvement and analytics Usage data, feedback Legitimate interest

We never sell your personal information to third parties. All data processing activities comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

3 Information Sharing and Disclosure

We maintain strict control over your personal information and only share data with trusted partners who help us deliver our educational services. These partners are bound by confidentiality agreements and must comply with Canadian privacy laws.

Service Providers

Payment processors, email service providers, and hosting companies that support our platform operations under strict data protection agreements.

Legal Requirements

Government agencies or law enforcement when required by Canadian law, court orders, or regulatory compliance obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, with advance notice and continued privacy protection for your data.

We never share your personal information for marketing purposes without your explicit consent. You control how your data is used through your account settings.

4 Your Privacy Rights

Under Canadian privacy law, you have significant control over your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our privacy team directly.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.

Correct Inaccuracies

Update or correct any personal information that is incomplete, inaccurate, or out of date.

Delete Your Account

Request deletion of your account and associated personal data, subject to legal retention requirements.

Withdraw Consent

Opt out of non-essential communications and data processing activities at any time.

Data Portability

Export your course progress and personal data in a standard format for transfer to another service.

File a Complaint

Contact the Privacy Commissioner of Canada if you believe we've mishandled your personal information.

To exercise any of these rights, simply email us at [email protected] with your request. We'll respond within 30 days and may need to verify your identity to protect your information.

5 Data Security and Protection

Protecting your personal information is our top priority. We use industry-standard security measures and regularly update our practices to defend against evolving threats.

Technical Safeguards

  • SSL encryption for all data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Restricted access controls for employee data handling
  • Secure payment processing through PCI DSS compliant providers

Organizational Measures

  • Privacy training for all staff members handling personal data
  • Data breach response procedures and notification protocols
  • Regular backup and disaster recovery testing
  • Third-party security certifications and compliance monitoring

In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities within 72 hours as required by Canadian privacy law.

6 Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Information Type Retention Period Reason
Account registration data Until account deletion + 1 year Service provision, dispute resolution
Course progress and certificates 7 years after completion Educational records, verification
Payment and billing records 7 years after transaction Tax compliance, accounting
Support communications 3 years after resolution Quality assurance, training
Website analytics 26 months maximum Service improvement, reporting

All personal data is stored on secure servers located in Canada or with Canadian cloud providers that meet strict data protection standards. We do not transfer personal information outside of Canada without appropriate safeguards and your consent.

7 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though some features may not work properly if disabled.

Essential Cookies

Required for basic site functionality, login sessions, and course access. These cannot be disabled without affecting core features.

Performance Cookies

Help us understand how visitors interact with our site to improve content and fix technical issues.

Preference Cookies

Remember your settings like language preferences, course bookmarks, and customization choices.

We don't use third-party advertising cookies or tracking pixels. All analytics data is anonymized and used solely to improve our educational content and platform performance.

8 Changes to This Policy

We periodically review and update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When significant changes are made, we'll notify you through email and prominent notices on our website.

You'll always have 30 days to review any policy changes before they take effect. If you disagree with updates, you can close your account during this period.

Minor updates like clarifications or contact information changes will be posted directly to this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

We're here to help you understand how your information is protected. Contact our privacy team with any questions or concerns.

Brivanto Zelmosis Privacy Office 222 McIntyre St W, North Bay, ON P1B 2Y8, Canada +1 (519) 539-0020 [email protected]

For formal privacy complaints, you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca